
Privacy Policy
Effective Date: January 1, 2026
Business Name: The Hybrid Nerd
Website: https://thehybridnerd.com
Email: warren@thehybridnerd.com
Phone: 602-899-5207
The Hybrid Nerd respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and how we protect SMS consent and mobile information.
1. Information We Collect
We may collect the following personal information when you interact with our website, contact forms, service requests, consultations, or communications:
- Name
- Mobile phone number
- Email address
- Business name
- Service request details
- Project details
- Appointment or consultation information
- Payment confirmation details, when applicable
- SMS opt-in consent records
- Message history related to customer support or service communication
- Information submitted through website contact forms, quote request forms, consultation forms, or service-related forms
2. How We Use Personal Information
We use personal information to support business communication, customer service, project coordination, consultation scheduling, and technology service delivery.
We may use your information to:
- Respond to questions and service requests
- Schedule consultations
- Send appointment reminders
- Send service updates
- Coordinate RingCentral, VoIP, business phone, Wi-Fi, Google Workspace, security camera, and IT support services
- Confirm receipt of forms or submissions
- Provide customer support
- Maintain accurate customer and service records
- Improve communication and service delivery
3. SMS/Text Messaging
If you provide your mobile number and opt in to receive text messages from The Hybrid Nerd, we may send SMS messages related to:
- Consultation scheduling
- Appointment reminders
- Service updates
- Project coordination
- Customer support
- Follow-up messages
- Business phone system setup
- RingCentral or VoIP service coordination
- Wi-Fi, camera, Google Workspace, or IT support communication
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP.
For assistance, reply HELP, call 602-899-5207, or visit https://thehybridnerd.com.
4. SMS Consent and Mobile Information Sharing
SMS consent is not shared with third parties or affiliates.
No mobile opt-in information, text message consent, or SMS consent data will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or trade mobile phone numbers or SMS consent information.
5. Who We Share Personal Information With
We may share limited personal information only when necessary to operate our business, provide requested services, manage communications, process service requests, or comply with legal obligations.
Information may be shared with:
- Authorized representatives of The Hybrid Nerd
- Technology providers used to operate websites, forms, email, scheduling, customer communication, hosting, or business systems
- Service providers needed to complete a requested project
- Payment processors, when applicable
- Legal, compliance, or administrative representatives when required
We only share information for legitimate business, operational, administrative, service, or legal purposes.
SMS consent is not shared with third parties or affiliates.
6. How We Protect Information
We use reasonable administrative, technical, and operational safeguards to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration.
Access to personal information is limited to individuals or service providers who need the information to perform business, communication, customer support, service, or administrative responsibilities.
7. Your Choices
You may choose not to provide certain personal information. However, some information may be required to schedule a consultation, receive support, complete a service request, or receive business communications.
You may opt out of SMS messages at any time by replying STOP.
You may request assistance by replying HELP, calling 602-899-5207, emailing warren@thehybridnerd.com, or visiting https://thehybridnerd.com.
You may contact us to request updates or corrections to your information.
8. Website Forms and Communication
When you submit a form on our website, you agree that The Hybrid Nerd may contact you using the information you provide. This may include phone, email, or SMS communication related to your inquiry, service request, consultation, or project.
9. Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and enhance user experience.
You may disable cookies in your browser settings.
10. Third-Party Links
Our website may include links to third-party websites, tools, or services. The Hybrid Nerd is not responsible for the privacy practices, content, or policies of third-party websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
The Hybrid Nerd
Website: https://thehybridnerd.com
Email: warren@thehybridnerd.com
Phone: 602-899-5207